FAQ

Here are all of our fees:

Delivery fees: Kalispell, Whitefish, and Columbia Falls - $7.50 per delivery.  Creston, Bigfork, Somers and Lakeside - $10 per delivery.  This covers our cost to deliver your farm-fresh products to your door.  

Product prices:  Varied.  In addition to the weekly delivery fee, you pay for each item you order.  Our pricing is competitive with grocery store prices.  Keep in mind that our products are high quality products, direct from the farm, so comparing some of them to grocery store products isn't quite apples-to-apples.  Can you get a gallon of milk for $2 at Walmart?  Probably.  Is it anywhere near as good as ours?  No chance.  

Sign-up fee:  $35  This is a one-time fee which covers a portion of our cost to provide your insulated porch box.  If you'd like to buy the box at the end of your membership, just let us know.  Lost, damaged, or unreturned porch boxes will incur an additional $50 replacement fee.

Inactivity fee:  $5/week for accounts that have not received an order in 6 weeks without vacation/hold arrangements.  The cost of our porch boxes is much greater than the $35 sign-up fee, and those boxes are a resource that need to be generating revenue. We understand that circumstances may arise that prevent you from receiving a delivery during this timeframe, so we offer vacation/hold arrangements that allow you to pause your deliveries without incurring this fee...just contact us or place a hold in the account section of the web site.   

Non-returned ice pack fee:  $3  This fee will be charged for any ice pack that is not returned.  

Once you've decided that we're a good fit for you, you can just add items to your cart, set the frequency you want deliveries, and click "Deliver My Stuff".  We'll ask you for your contact, payment and delivery information, and that's it!

Of course!  Want chocolate milk every third week?  We can do that. 

You can add (or remove) products from any scheduled order in the customer portal as long as it's before the cutoff time for your delivery day.  If it's after the cutoff, we'll do our best, but it may be after our supplier's order cutoff. 

Unfortunately, making one delivery to one location just isn’t cost effective.  If you’d like to gift products, you can add them to your order and then make arrangements to get them to your friends or loved ones.  This will give you a chance to have some face to face connection anyway!

If you'd like to gift service, you can set the recipients address as the "ship to" address.  If you do this, just keep in mind that you will be the one managing the account, so you will need to cancel or make changes.